by Siew Hoon, Horizons´ master of ceremonies
Couple of key learning points I picked up at the Amadeus Horizons 2008 conference held in Bangkok late last month on travel distribution.
1. It’s about servicing, not selling online
John Lonergan, general manager-direct channels of Qantas, said that online had become more about servicing than selling for his airline. He [...]
by Siew Hoon, Horizons´ master of ceremonies
From Thai and Balinese to Blackberry, massage is as part of the Asian lifestyle as bullfighting is to the Spaniards. Yeoh Siew Hoon gets down to the meat of the matter.
I am writing this right after having enjoyed a two-hour spa treatment at L’Apothiquaire, a French day spa in [...]
by Siew Hoon, Horizons´ master of ceremonies
I’ve always wanted to visit Madrid. I just never thought it’d be for 24 hours only.
How I ended up spending one night in the Spanish capital, headquarters of Amadeus and home of bullfighting – there’s got to be another story on that – is perhaps typical of the way [...]
Horizons 2008
Welcome cocktail I