We hope you enjoyed the blog and that you found interesting and valuable insights. As Horizons 2008 edition is now over it is time to say goodbye. Thanks for visiting the blog.
Author Archives: Amadeus
We think the time is ripe for massive change in the travel industry.
We believe there are going to be step changes in the way people use travel information, driven by the interplay between technology and human behaviour.
And we say that it’s time for the travel industry to recognise this, and the potential for this, and make it work.
Today’s travel industry is seeing rapid growth, high customer expectations, fierce competition and pressure on margins. This is a market driven by new technologies, new entrants and new business models. In this challenging world, Amadeus is not only the leading Global Distribution System (GDS) and the biggest processor of travel bookings in the world, but a leader in delivering a wider range of superior technology to help you tackle the issues you face.
Every Amadeus customer uses our modular technology in a different way. From global network airlines to low cost carriers, from multinational travel agencies to independent hotels; these companies use our travel and tourism technology to create effective commercial environments, make their business processes more efficient and give themselves a competitive advantage.
by Chris Clarke, event blogger For me, there was a marked contrast between Horizons 2008 in Bangkok and Horizons 2006 in Dubai. The last two years have fostered increased confidence across the sector. The relentless focus on cost cutting (not just as good business practice but for business survival) was replaced by a renewed optimism […]
by Chris Clarke, event blogger I managed to catch up with Leo van Wijk, Vice-Chairman of Air France/KLM and Chairman of the SkyTeam, who provided an interesting perspective on where the market is heading and how global alliances will evolve in the next few years. In this interview he looks at the drivers behind the […]
by Chris Clarke, event blogger The theme of the conference Airlines 2.0 was given a futuristic twist by Philippe der Arslanian, Global Director of Airline Direct Channel at Amadeus, with interactive demonstrations of future mobile travel applications and insights into how tomorrows’ travellers will demand more from airlines (see post below). In this interview, he is joined […]
Chris Clarke, event blogger The perspectives shared by some of the world’s leading airlines at Horizons provided valuable insights for delegates. In this interview, Edward Nicol, CIO, Cathay Pacific Airways, talks about the differences between the Asian traveller and those from other regions and the role that technology can play in meetings the different needs of […]
by Chris Clarke, event blogger Last week at Horizons, David Doctor presented the Amadeus Airline Retailing Platform (A new way forward in GDS distribution). In the interview attached he talks about what the platform means for airlines and how it is transforming indirect distribution. He also looks at how Amadeus is working with low-cost carriers […]
by Chris Clarke, event blogger Following the introduction of Airlines 2.0 as the theme of the conference (A brave new world?) , we have an interview with Frédéric Spagnou, Vice President Airline Business Group, Amadeus. In it, he talks about how new technologies such as Web 2.0 are empowering customers and how airlines can respond […]
by Chris Clarke, event blogger The Horizons 2008 global forum for airlines in Bangkok is over. Everyone is making their way back home, whether home is Europe, North America, Latin America, Asia-Pacific, the Middle East or Africa. It is a good time to reflect on the last couple of days. I hope you all enjoyed […]
by Chris Clarke, event blogger Philippe Der Arslanian offered a glimpse of the future. Through a series of demonstrations he painted a picture of what is, and what will be, possible with web 2.0 in the not too distant future. (If you want to learn about web 2.0 in under five minutes, Professor Mike Wesch’s […]
by Chris Clarke, event blogger David Doctor, Director of Airline Distribution and Low Cost Carriers at Amadeus, has just launched the Amadeus Airline Retailing Platform. Developed in conjunction with airlines, the platform represents a new way forward in GDS distribution. The conference heard how a complete redesign of the Amadeus distribution proposition means airlines will […]