by Chris Clarke, event blogger

I managed to catch up with Leo van Wijk, Vice-Chairman of Air France/KLM and Chairman of the SkyTeam, who provided an interesting perspective on where the market is heading and how global alliances will evolve in the next few years. In this interview he looks at the drivers behind the anticipated market consolidation as well as why alliances will need to make more effort at delivering a better customer experience across member airlines.