by Chris Clarke, event blogger

The theme of the conference Airlines 2.0 was given a futuristic twist by Philippe der Arslanian, Global Director of Airline Direct Channel at Amadeus, with interactive demonstrations of future mobile travel applications and insights into how tomorrows’ travellers will demand more from airlines (see post below).  In this interview, he is joined by Tehmton Cooper, Head of e-Commerce at Etihad, to look at the role that web 2.0 will play in the future as well as what can be achieved today.